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Bulk Upload Guide

Why use Bulk Upload?

Uploading a large number of vehicles on a registered Dart Charge account one at a time online can be time consuming.

To address the issue of Adding, Removing or Editing multiple vehicles one at a time, we have the functionality to support bulk upload of vehicle data, meaning that you can Add, Remove or Edit multiple vehicles in one file upload.

Getting Started – How do you Add, Remove or Edit multiple vehicles

Download Vehicle List

  • Log into your Dart Charge account
  • From the Account home page, select the Vehicles page (located on the left-hand side)
  • To download the list of all vehicles currently registered on the Dart Charge account, select the Download all vehicles link, and save this to your local computer

Download Vehicle List from one of your vehicle groups

  • Log into your Dart Charge account
  • From the Account home page, select the Vehicles page (located on the left-hand side), then select the Group Management page
  • If you have groups added, you can download a list of vehicles within their assigned groups, select the Download vehicles in selected group link, and save this to your local computer
  • Against each of your active groups you will see a View option, following selection of View, you can download the vehicles within the selected group, or download all vehicles on your account Download vehicles in selected group, or Download all vehicles, select your preference and save the file to your local computer

What information is in my downloaded file?

Both the Download all vehicles and Download vehicles in selected group links will prompt you to save a csv file containing a list of all the current vehicles registered to you Dart Charge Account or in the select group.

The file consists of the following information:
Column Letter A B C D E F G H I J
Column Header Action Account Number Vehicle Registration Make Model Colour Country of Registration Dartford Class Date Added Group Name
Additional Information, the column must be populated with; ADD, or DELETE (BLOCK CAPITALS) Dart Charge account number Vehicle Registration Vehicle Make Vehicle Model Vehicle Colour 2 or 3 letter country code (For example Great Britain = GB) Vehicle Tax Class:
Class B = 2,
Class C = 3,
Class D = 4
Not required for the upload, please leave blank Vehicle group name (Must be a maximum of 10 characters, including spaces and hyphens)
The file consists of the following information:
Column Letter Column Header Additional Information, the column must be populated with;
A Action ADD, or DELETE (BLOCK CAPITALS)
B Account Number Dart Charge account number
C Vehicle Registration Vehicle Registration Mark
D Make Vehicle Make
E Model Vehicle Model
F Colour Vehicle Colour
G Country of Registration 2 or 3 letter country code (For example Great Britain = GB)
H Dartford Class Vehicle Tax Class:
Class B = 2,
Class C = 3,
Class D = 4
I Date Added Not required for the upload, please leave blank
J Group Name Vehicle group name (Must be a maximum of 10 characters, including spaces and hyphens)

What Action can I take with this Bulk Upload feature?

With the Bulk Upload functionality, you can update the data for your existing vehicle, add new vehicles to the registered Dart Charge Account, remove registered vehicles and add or remove vehicles from any groups you may have.

Actions explained

ADD: This action is to be used if you want to add a vehicle to the registered Dart Charge account.

DELETE: This action is to be used if you want to delete a vehicle from the registered Dart Charge account.

How do I Add my vehicle through the Bulk Upload process?

For a vehicle to be added, please ensure you include the ADD action in column A and complete all other columns as explained in the above table. A group name can be included in column J.

How do I Delete my vehicle through the Bulk Upload process?

To remove an existing vehicle, please ensure you include the DELETE action in column A.

How do I Change my vehicle details through the Bulk Upload process?

To edit / amend vehicle details you are required to firstly delete the vehicle and then re-add the vehicle with the updated information.

Please note, the DELETE action must be logged on a separate line before the ADD action is logged.

To perform an edit / amendment, include the DELETE action in column A beside the vehicle you want to delete, then include the ADD action (this must be after the DELETE row) beside the vehicle with the updated details.

How do I add my Group Name through the Bulk Upload process?

When adding a new vehicle using the ADD action, you can update a Group Name by completing Column J.

The Group Name must be a maximum of 10 characters, including spaces and hyphens.

How do I Update my Group Name through the Bulk Upload process?

To edit / amend the vehicle’s Group Name, you are required to firstly DELETE the vehicle and then re-ADD the vehicle. Please note, the DELETE action must be logged on a separate line before the ADD action is logged.

Use the DELETE action in column A beside the vehicle you want to delete. Then use the ADD action in column A and include all vehicle details including the Group Name in column J.

To remove the vehicle from any group, leave column J empty when re-adding a vehicle.

Please note, a vehicle can only be assigned to one group at a time.

How to upload your completed file?

You can bulk upload your vehicle data by uploading a completed csv file from your local computer.

  • Log into your Dart Charge account
  • From the Account home page, select the Vehicles page (located on the left-hand side), then select the Group Management page
  • Select the Changing multiple vehicles link, then select the Upload your new vehicle details link
  • Select the Choose file button, it will open a file explorer, where you can select the csv file you wish to upload from your local computer
  • Once the Upload vehicle file button is clicked, this file will then be submitted to Dart Charge, where it will be processed by a member of the Dart Charge team
  • Please allow 24 hours for files to be processed and any changes to show on your account
  • If there are any issues with your vehicle amendments then a member of the Dart Charge team will contact you

Additional information

  • The file will be downloaded as csv file and when uploaded, this must also be submitted in a csv format
  • Once you submit the csv file, if there are any issues with your vehicle amendments then a member of the Dart Charge Fleet or Customer Service team will contact you by email which will include the subject line ‘Bulk upload file attach’
  • A vehicle cannot be registered on more than one Dart Charge account

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