This is a new service – your
will help us to improve it.
If you are contacting us to make a complaint, please see our guidance on how to make a complaint
before completing the form below.
If you have received a PCN and you wish to challenge it, you must follow the instructions on your documentation or alternatively you can make an online representation.
All fields are required unless stated otherwise.
To help us deal with your enquiry more efficiently, please provide your vehicle registration number and Dart Charge account number.
At least one field is required.
Don't include sensitive personal or financial information, for example credit card details.
If you wish to make a freedom of information (FOI) request:
We may record your call for quality and training purposes. If you are an existing Account Holder, you may get a text or email after your call to ask for your feedback.
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