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The Dart charge service website puts small files onto your computer. These are known as cookies.

Cookies are used to:
  • remember settings and information that you've entered so that you don't have to keep entering them again
  • measure how you use the website so that we can make sure it meets your needs

The cookies aren't used to identify you personally. They are used to make the website work better for you.

To learn more about cookies and how to manage them, visit the ICO cookies page (link opens in a new window).

How we use cookies

Keeping you signed in

Name Purpose Expires
FL_AUTHENTICATION_COOKIE This is a number that tracks your current connection to the service and allows you to stay signed in. When you close your browser

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use the Dart charge service website. We do this to make sure the site is meeting the needs of its users and to understand how we could do it better.

Google Analytics stores information about:
  • the pages you visit and how long you spend on each page
  • how you got to the site
  • what you click on while you are visiting the site

We don't collect or store your personal information (e.g. your name or address) so this information can't be used to identify who you are.

When sending an IP address to Google the last octet of the user's IP address is removed prior to its use and storage. By doing this it reduces the accuracy of geographic reporting.

The following cookies are set by Google Analytics:
Name Purpose Expires
_ga A randomly generated number that determines the number of unique visitors to the website 2 years

You can opt out of Google Analytics cookies (link opens in a new window) on the Google website.

Our introductory message

When you first visit the Dart charge service you may see a pop-up welcome message. We'll store a cookie so that your computer knows you've seen the message and so doesn't show it again.

Name Purpose Expires
seen_cookie_message Saves a message to let us know that you have seen our cookie message 90 days